Mount Rainier National Park - Pierce County|
|Employment Type:||Seasonal - Full Time|
Do you want to work at the tallest volcano in the lower 48? The 5th highest peak in the continental United States? The 5th national park in the United States? A place recognized around the world for the incredible fields of wildflowers below numerous glaciers? Do you have what it takes to help us provide great guest service in this beautiful national park?
Join the Rainier Guest Services team at Mount Rainier National Park. If you have the skills and passion for national park work we would love to talk to YOU!
Responsible for making an initial positive impression with restaurant guests by greeting when they first arrive at the restaurant, answering questions, and seating guests at tables. Manage fair and appropriate table loads for servers
This is a seasonal position from May to October.
Greet guests promptly and in a polite, positive manner; answer questions as necessary; acknowledge guests as they leave and invite them to return
Anticipate guest needs and respond appropriately with a sense of urgency
Answer telephone and direct calls when necessary
Assist the Server with delivering bread, serving water and other beverages, and replenishing supplies
Maintain pleasant dining experience by serving food and beverages in a friendly and efficient manner, checking on guests regularly, communicating with kitchen, and attending to guest needs
Perform setup/clean-up duties before and after each meal service including vacuuming, arranging furniture, and changing linens
Complete all “sidework” including stocking service areas with coffee, food, tableware, and linens
Report gratuities at the end of each shift as required by company policy and law
- Performs such other related duties as required or directed
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
- Partial High School education; High School Diploma/G.E.D. equivalent preferred
- Food Safety certification; strong sanitation habits
- National Park food service experience preferred
- Ability to learn and use food service POS system including computerized cash register and credit card terminal
- Ability to solve guest problems and refer to management as necessary
Physical and Mental Requirements
- Move about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.Bend, lift, carry, reach/extend arms and hands above shoulder height frequently; otherwise move in a changing environment
- Lift, carry, and push up to 15 lbs. regularly, 20-30 lbs. frequently, and up to 40 lbs. occasionally
- Able to stand for extended periods
- Work in wet and slippery conditions
- Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English; read and write in English
- Constantly communicate and receive verbal communication with others in a fast-paced kitchen and dining room
- Physical presence at the job site is essential to perform job duties
- Restaurant equipment, including trays, bus tubs, cleaning supplies and solutions, washcloths, drink machines, etc.
- Required Personal Protective Equipment used: gloves and goggles